Faq

I need invoice, Deltoyde is provided?

Deltoyde will Provide an itemized bill each transfer / contracted service.

Do I have to notify if a traveler use a wheelchair?

It is Appropriate That We Be Informed of any of the travelers using wheelchairs to Deltoyde Makes available to vehicle Adapted.

Do I have to tell me if you travel a minor?

No need to tell that you 'are traveling with a minor, except as Necessary to use a special child seat. THUS, we can adapt the vehicle Properly to your needs.

What can I bring luggage per passenger?

You can carry the luggage you need, now, if I is aware That May Their baggage exceeds the capacity of a trunk, Please notify us of esta fact so we can solve esta That problem in advance.

How long will I have to wait for a shuttle service?

The chauffeur will Deltoyde Who would wait and arrival receptions.

What if my flight is delayed?

Monitored for all flights are possible delays and Ensure your driver is waiting at the right time. However, call for assistance 24 hours (printed on your coupon book) if you see your flight will suffer some delays That May Affect Their transfer.

How do I contact the driver Assigned to my reservation?

It is NOT necessary to do so. For facilities in airports or railway / ferry terminals, our driver will be waiting with a sign with your name or company logo in the arrivals hall. IF NECESSARY, you can contact the office of Deltoyde number 622 330 766 0034 24h

How can I change my reservation if necessary?

In Deltoyde, you can make Changes up to 12 hours in advance, and the difference is paid if any service Already paid.

What if I have to cancel a transfer?

In Deltoyde you can cancel a transfer without cost as long as 24 hours before the transfer is made. If annulment is elapsed, you are paid 30% of the total amount.

What means of payment accepted Deltoyde?

The amount for the safest method in the network, for the customer and Both Deltoyde, PAY-PAL is payable on Deltoyde. For other payment method Please contact us.

How far in advance I have to make a reservation?

You can make a reservation 24 hours a day, 365 days a year. The only requirement to keep in mind is That must be made any reservation at Least 24 hours prior to the start time of the transfer.

How can I make a reservation?

You can make reservations by telephone by calling 622 330 766 or by leaving a name and phone number on our formulary. We will get in touch with you.

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